Macrid Terms of Service

Macrid is an all-in-one marketing and lead-management platform. The Service may include, without limitation:

• An AI-assisted funnel and landing page builder.
• Lead capture and synchronization from third-party sources such as Google Business Profile, Facebook, and LinkedIn.
• CRM and pipeline management tools.
• Email, SMS, and WhatsApp campaign and automation tools.
• Email deliverability and verification tools.
• Such other features as we may introduce, modify, or retire from time to time.

We may add, change, or remove features at our discretion, and we will use reasonable efforts to notify you of material changes that affect your use of the Service.

To use Macrid, you must be at least 18 years old and capable of entering into a binding agreement. By registering, you represent that all information you provide is accurate and that you will keep it up to date.

• You are responsible for safeguarding your account credentials and for all activity that occurs under your account.
• You must notify us promptly at support@macrid.com if you suspect any unauthorized use of your account.
• We are not liable for any loss arising from your failure to comply with this section.

Macrid offers free, trial, and paid subscription plans, including one-time “lifetime” pricing tiers. By subscribing to a paid plan, you agree to the following:

• Free trials: Where offered, free trials convert to a paid plan at the end of the trial period unless cancelled beforehand. We will indicate trial terms (including duration) at the time of signup.
• Lifetime plans: A “lifetime” plan entitles you to use the corresponding feature set for as long as Macrid continues to operate the Service, subject to these Terms and our Acceptable Use Policy. It does not guarantee perpetual operation of the Service or any specific feature indefinitely.
• Plan limits: Each plan has defined usage limits (campaigns, contacts, team members, tokens, and similar metrics). Exceeding these limits may require an upgrade or may result in throttling of the relevant feature.
• Refunds: Refunds are governed by our separate Refund Policy, which forms part of these Terms by reference.
• Taxes: Prices do not include applicable taxes unless stated otherwise. You are responsible for any taxes associated with your purchase.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use Macrid to:

• Send unsolicited bulk messages (spam) or violate applicable anti-spam laws, including CAN-SPAM, GDPR, or equivalent regulations in your jurisdiction.
• Send messages via Email, SMS, or WhatsApp to recipients who have not consented to receive them, where such consent is required by law or by the policies of the underlying messaging provider.
• Distribute malware, attempt to gain unauthorized access to our systems, or interfere with the Service's operation or security.
• Use the Service to collect, store, or transmit content that is unlawful, defamatory, fraudulent, or infringing on the rights of others.
• Resell, sublicense, or white-label the Service except as expressly permitted under a Reseller or Agency plan.
• Reverse-engineer, decompile, or attempt to extract the source code of the Service, except where permitted by law.

Violation of this section may result in suspension or termination of your account, in addition to any other remedies available to us, including under Section 8 (Termination).

Macrid integrates with third-party platforms and messaging channels, including but not limited to Google, Facebook, LinkedIn, and WhatsApp. Your use of these integrations is also subject to the relevant third party's own terms and policies.

• We are not responsible for the availability, accuracy, or performance of third-party platforms, including any changes to their APIs or policies that may affect Macrid's functionality.
• WhatsApp and similar providers may independently suspend or restrict messaging numbers found to violate their own usage policies; Macrid is not liable for such actions.
• You are solely responsible for obtaining any consents required to message your contacts through these channels.

You retain ownership of the contact lists, campaign content, funnel pages, and other data you upload or create using Macrid (“User Data”).

• You grant Macrid a limited license to host, process, and transmit your User Data solely as necessary to provide the Service.
• You are solely responsible for the legality, accuracy, and appropriateness of your User Data, including ensuring you have the right to collect and use any personal data it contains.
• Further detail on how we handle your data is set out in our Privacy Policy, which forms part of these Terms by reference.

The Service, including its software, design, branding, and underlying technology, is owned by Macrid and its licensors and is protected by intellectual property laws.

• We grant you a limited, non-exclusive, non-transferable license to use the Service for your own business purposes, subject to these Terms.
• You may not copy, modify, distribute, or create derivative works based on the Service except as expressly permitted.
• Any feedback or suggestions you provide about the Service may be used by us without restriction or obligation to you.

You may cancel your subscription at any time through your account settings or by contacting support. We may suspend or terminate your access to the Service if:

• You breach these Terms, including the Acceptable Use section above.
• Your account is used in a manner that creates risk or legal exposure for Macrid or other users.
• Required by law or by a request from a third-party platform we integrate with.

Upon termination, your right to use the Service ceases immediately. Sections of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and dispute resolution) will continue to apply.

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or fully secure, or that any particular marketing or conversion results will be achieved through its use.

To the maximum extent permitted by law, Macrid and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from your use of or inability to use the Service, even if advised of the possibility of such damages.

Our total aggregate liability for any claim arising under these Terms shall not exceed the amount you paid to Macrid in the 12 months preceding the event giving rise to the claim.

You agree to indemnify and hold Macrid harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your User Data, or your violation of these Terms or applicable law.

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and revising the “Last Updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

If you have any questions about these Terms, please contact our support team at support@macrid.com.